to Florian Groene, a partner at PWC in New York, and business strategist Hans Geerdes from Nokia Software HQ in San Jose, the new normal offers opportunities for telecom providers to reinvent their relationships with their customers.
To find out when and how organizations are planning to deploy 5G in their operations, Nokia conducted in-depth research with 1,000 IT decision-makers across seven vertical sectors and two key geographies: the US and the UK.
Personalized and immersive experiences at every customer touchpoint are the keys to unlock increased loyalty, revenue growth and improved efficiency.
In this e-book, Nokia gathered perspective from top internal experts on how service providers can evolve their operations for 5G while controlling costs, ensuring quality and security, and gaining competitive agility.
Today’s market environment is more competitive than ever. Customers have more choices when it comes to broadband and OTT video providers. To reduce churn and boost loyalty and revenue, cable operators must provide uncompromised customer experiences.
Watch more from the Futurithmic Documentary series with host, Michael Hainsworth:
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The future is already here — it’s just not very evenly distributed.
William Gibson
