COVID-19 is accelerating the adoption of technologies that would otherwise have taken years to go mainstream. But how are companies evolving in this “low touch” future? Nick De Mey, co-founder of the Board of Innovation, says it takes more than just a QR Code or an app to succeed under the “new normal.” Below is a transcript of this conversation. Some parts have been edited for clarity. Michael Hainsworth: COVID-19 is accelerating the adoption of technologies that would have taken
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The future is already here — it’s just not very evenly distributed.