Rory Sutherland is a real-life advertising industry Mad Man. The Vice Chairman of Ogilvy UK isn’t convinced artificial intelligence will do all our shopping for us, as Amazon predicts. Sutherland insists purchases are made with emotion, not machine learning. Can’t get enough? Watch The Future of Shopping in the Age... Read More
One of the biggest brains at Amazon is working on a plan to deliver products to you whether you ordered them or not. Leveraging machine learning to predict what you need before you need it is expected to be big business, according to the Amazon Web Services big data developer... Read More
Rory Sutherland is a real-life advertising industry Mad Man. The Vice-Chairman of Ogilvy UK isn’t convinced artificial intelligence will do all our shopping for us, as Amazon predicts. The world’s biggest online retailer sees a day when your doorbell will ring and it will be a delivery containing exactly the... Read More
These are some of the most common questions I’m asked in conversations about innovation, customer experience (CX), digital transformation, marketing, service/support and leadership: What does it mean to be a modern and relevant brand today? What is the role of CX and marketing in the brand experience? What defines exceptional... Read More
This article was originally published to the Nokia blog by Patty Wong on May 24, 2019. Artificial intelligence has the potential to dramatically transform the telecoms industry. Over time, AI will provide telecom operators with the insights and capabilities they need to automate and proactively address issues in customer care,... Read More
We love our prediction machines. Modern statistics helped us make more informed decisions. It is supposed to help us make more objective judgments by moving us away from gut instincts or the claims of self-appointed sages. But, we often forget how deeply flawed and harmful they can be. Take data... Read More
As children, we ate what our parents put in front of us. The vast majority of the time, our own tastes and preferences are largely inspired by what they liked and enjoyed; these are the foods we’re most familiar with and the ones our taste buds recognize. The same is... Read More
The future workforce needs to have the skills to do the jobs that AI cannot. The common assumption today is that robots will soon drive our cars, manufacture our goods, and automate our assembly lines. Given the prospects for an economic future in which large swaths of the working population... Read More
This article was written in collaboration with Santeri Jussila, Head of Analytics Product Line Management at Nokia. The global artificial intelligence (AI) market is booming. Market research firm Tractica estimates annual global AI revenue to grow from $9.5 billion in 2018 to $118.6 billion by 2025. For industries that capture... Read More
From automation and AI to digital mobility and virtual collaboration, technology is reshaping the very nature of work. As digitization and the rise of machine intelligence transform business enterprise, organizations are increasingly under pressure to redesign their workflow processes. Building on algorithms and machine learning, business leaders must now balance... Read More
According to Market Watch, by 2020 the global food and grocery retail market size is expected to reach $12.24 trillion. With so much money at stake, big-box retailers are using the latest advancements in machine learning, computer vision and deep learning algorithms to reimagine every aspect of our neighborhood grocery... Read More
Can a machine or computer better predict crop growth than a generational farmer? Proponents of artificial intelligence and machine learning believe that’s already underway. Data-driven technology isn’t foreign to agriculture, as farmers have increasingly warmed to tools they can use to not only grow more crops but healthier ones as... Read More
