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AI is both empowering and flawed

The Human Factor
AI robot laboratory
We love our prediction machines.  Modern statistics helped us make more informed decisions. It is supposed to help us make more objective judgments by moving us away from gut instincts or the claims of self-appointed sages.  But, we often forget how deeply flawed and harmful they can be. Take data... Read More

Three ways for telcos to leverage AI

The Economics
two men collaboration
This article was written in collaboration with Santeri Jussila, Head of Analytics Product Line Management at Nokia. The global artificial intelligence (AI) market is booming. Market research firm Tractica estimates annual global AI revenue to grow from $9.5 billion in 2018 to $118.6 billion by 2025. For industries that capture... Read More

Augmented intelligence and the future of work

The Economics
augmented intelligence header
From automation and AI to digital mobility and virtual collaboration, technology is reshaping the very nature of work. As digitization and the rise of machine intelligence transform business enterprise, organizations are increasingly under pressure to redesign their workflow processes. Building on algorithms and machine learning, business leaders must now balance... Read More

Thanks to AI, crops are growing in greater numbers

The Economics
Can a machine or computer better predict crop growth than a generational farmer? Proponents of artificial intelligence and machine learning believe that’s already underway. Data-driven technology isn’t foreign to agriculture, as farmers have increasingly warmed to tools they can use to not only grow more crops but healthier ones as... Read More

Your next job interview with AI

The Human Factor
boardroom one-on-one meeting
Going for a job interview is a stressful experience. But for an employer looking to fill a position, sifting through endless piles (or files) of resumes is trying, too. Some large companies are using AI to help simplify and streamline their recruitment and hiring processes, filtering out candidates based on... Read More

Transhumanism: The economic and biological impact of automation

The Human Factor
transhumanism header image
Advances in artificial intelligence (AI) and machine learning are introducing massive changes across the global economic landscape. AI is now the basis for a wide range of mainstream technologies including medical diagnosis, financial accounting, factory assembly, and self-driving cars. According to MIT economists, Erik Brynjolfsson and Andrew McAfee, postindustrial economies are... Read More

Say goodbye to language barriers in business

The Economics
technology voice chat illustration
If you’re a fan of the HBO series Game of Thrones then you’re familiar with the character Missandei, the trusted advisor to Daenerys Targaryen. She could speak 19 languages, making her a valuable employee who could communicate with just about anyone in the fictional continent of Westeros. In the real... Read More

Robots get an empathy upgrade

The Technology
human robot yoga header image
The single most frustrating thing we do on a regular basis is call customer service. But what if these automated phone systems were built to detect the tone of the caller, sense their frustration or even get the gist of the color of their language (ie. if they’re using profanities)... Read More

Three companies using AI to better their business practices

The Economics
woman holding smartphone checks departure schedules at train station
From finding breaking news to tackling healthcare efficiencies, artificial intelligence (AI) is enhancing pretty well every business vertical. AI can provide appointment reminders and organize access to records among multiple healthcare professionals. Hotels have AI robots deliver extra towels to guests or serve as a virtual concierge. And financial institutions... Read More

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