technology voice chat illustration
If you’re a fan of the HBO series Game of Thrones then you’re familiar with the character Missandei, the trusted advisor to Daenerys Targaryen. She could speak 19 languages, making her a valuable employee who could communicate with just about anyone in the fictional continent of Westeros. In the real... Read More
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The single most frustrating thing we do on a regular basis is call customer service. But what if these automated phone systems were built to detect the tone of the caller, sense their frustration or even get the gist of the color of their language (ie. if they’re using profanities)... Read More
woman holding smartphone checks departure schedules at train station
From finding breaking news to tackling healthcare efficiencies, artificial intelligence (AI) is enhancing pretty well every business vertical. AI can provide appointment reminders and organize access to records among multiple healthcare professionals. Hotels have AI robots deliver extra towels to guests or serve as a virtual concierge. And financial institutions... Read More
illustration of human robot collaboration
Growing automation and artificial intelligence (AI) have raised concerns over employment, with fears that more jobs will be replaced by smarter machines. Market research firm Forrester forecasts that “knowledge engineering” will factor into 10 percent of enterprise jobs. One-tenth of startups will have more digital workers than human ones, but... Read More
person withdraws money from ATM
Financial technologies, or FinTech, isn’t the most glamorous industry. But AI is being used to modernize archaic financial institutions by automating repetitive tasks, helping drive the adoption of mobile banking and digital transformation. Chatbots and AI assistants, in particular, represent an exciting opportunity for the world of banking. Digital agents... Read More
night time cityscape with woman using smartphone
5G, or fifth generation mobile telecommunications, will drive a chain reaction of innovation that will transform virtually every industry. The rollout of 5G networks will mean a very different business and communications ecosystem, connecting a vast network of sensors, robots, and autonomous vehicles through sophisticated artificial intelligence (AI) and machine... Read More
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Within the next decade, operators around the world will embark on a massive infrastructure project – moving from fourth to fifth generation mobile networks. To achieve lightning-fast speeds, low latency data transmission and the capacity to simultaneously support a massive number of devices and connections –  carriers need to make... Read More
young woman working on construction site roof
In the coming years, the construction industry will undergo serious disruption. The advancement of artificial intelligence (AI), machine learning (ML) and robotics will soon provide solutions to the industry’s greatest challenges –  overcoming cost/schedule overruns, risk mitigation and boosting productivity. While many industries – like financial services and telecommunications –... Read More
illustration of woman walking through airport with smartphone
Within just a few years “people data” will be 90% of the world’s collective data. Jeff Nick, CTO of EMC, personal communication Our society has reached an unprecedented level of global connectivity. We live in a world peppered with countless digital interfaces, devices and platforms. This, in turn, makes our... Read More
programmers examine screen
This article was originally published to the Nokia blog by Gerald Reddig on February 19, 2019. My last article covered the four elements of 5G security needed to build digital trust. Now, I want to explore why security strategies must be implemented at the outset of 5G planning and before... Read More

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