On its path to ‘move fast and break things,’ products and services have built-in biases, spawning flawed paradigms and tools that filter out diversity of culture and representation for the tech industry and consumers alike.
Just as the advertising world largely remade itself for millennials, advertisers are now gearing up to serve Generation Z.
Author and futurist Blake Morgan warns that companies that aren’t being thoughtful about that customer experience will fail.
With 5G, retailers will have a host of new opportunities for customers to interact with brands and enjoy better shopping experiences.
Leagues and venues are focused on creating compelling experiences. This is critical as traditional viewership shifts towards more interactive mediums.
For CSPs to thrive and keep up with consumer demand, utilizing AI and implementing automation activities will be a vital component of continued success.
Rory Sutherland argues using machine learning and AI algorithms to predict what we want fails to acknowledge that our purchasing decisions often don’t make rational sense.
