This article was originally published to the Nokia blog by TL Viswanathan on May 15, 2019. Five years ago, it might have seemed odd to suggest that communication service providers (CSPs) should aspire to model their operations on a retailer like Amazon. On the surface, they don’t have much in... Read More
woman holding smartphone checks departure schedules at train station
From finding breaking news to tackling healthcare efficiencies, artificial intelligence (AI) is enhancing pretty well every business vertical. AI can provide appointment reminders and organize access to records among multiple healthcare professionals. Hotels have AI robots deliver extra towels to guests or serve as a virtual concierge. And financial institutions... Read More
illustration of human robot collaboration
Growing automation and artificial intelligence (AI) have raised concerns over employment, with fears that more jobs will be replaced by smarter machines. Market research firm Forrester forecasts that “knowledge engineering” will factor into 10 percent of enterprise jobs. One-tenth of startups will have more digital workers than human ones, but... Read More
IT engineer working
This article is part of our series, “Four keys to developing a winning IoT service.” For more from this series, visit William Dupley. Successful IoT projects usually start with pilots that study the feasibility of the project. By conducting pilots, the IoT team gains insight into the: Impact on the business... Read More
woman leads business meeting
Why do all tech talks all sound the same? I’ve had to listen to them since the late 1990s and they haven’t changed in terms of themes or structure. It’s often about how some major tech trend will “completely disrupt/transform/creatively destroy business as we know it”. They said that about... Read More
hand pinning a piece of paper against a mood board
This article is part of our series, “Four keys to developing a winning IoT service.” For more from this series, visit William Dupley. Information technology for business has historically been limited to the delivery of enterprise resource planning (ERP) systems, email, back-office systems, data centers and networking communications. Operational technology... Read More

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