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Digital dopamine: How tech is rewiring our brains

The Human Factor
smartphones header
Buzz, buzz, buzz. It’s your smartphone again. So you check it and find … nothing. No calls, messages or notifications. What the heck just happened? It’s called phantom phone syndrome and it’s one example of how technology is rewiring our brains. Many scientific studies have been conducted on the phenomenon,... Read More

From killer robots to automated colleagues

The Human Factor
evil robot header illustration
The further integration of automated processes and machines in our workforce is an inevitable future, but even robo-geeks would admit that their enthusiasm might not be shared by all. The future of human-machine co-existence requires the consideration of direct and indirect implications on a societal and singular level.  These concerns... Read More

Robots get an empathy upgrade

The Technology
human robot yoga header image
The single most frustrating thing we do on a regular basis is call customer service. But what if these automated phone systems were built to detect the tone of the caller, sense their frustration or even get the gist of the color of their language (ie. if they’re using profanities)... Read More

Fintech is saving banks millions of dollars

The Technology
person withdraws money from ATM
Financial technologies, or FinTech, isn’t the most glamorous industry. But AI is being used to modernize archaic financial institutions by automating repetitive tasks, helping drive the adoption of mobile banking and digital transformation. Chatbots and AI assistants, in particular, represent an exciting opportunity for the world of banking. Digital agents... Read More

Designing loveable robots

The Technology
cute robot illustration
On March 2, a tech journalist posted a video he pulled from a Jibo Owners Facebook Group. It was heartbreaking to watch the little “social robot” announce that his servers were about to be shut down and he would not function any longer. He even thanked his human owners for... Read More

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